How to Delete Your Account & Data
You can delete your Roamark account in the app or request help by email.
Method 1: In the app
- Open the Roamark app on your device.
- Sign in to the account you want to delete, then open Settings.
- Tap Delete Account to open Privacy & Data.
- Tap Delete Account & Data and confirm.
Wait for the app to confirm deletion. If it reports an error, try again or use the email option below.
Method 2: Request deletion by email
If you cannot access the app, email us from the address associated with your Roamark account. We may need to verify that the account belongs to you before processing the request. We will confirm when the request is complete.
Email: jk.labs.code@gmail.com
Suggested subject: Roamark account deletion request
What the in-app deletion removes
After a successful in-app deletion, the following account data is removed from Roamark's active Firebase services:
- Your authentication record and account profile.
- Your private cloud records, including synced visits, progress, notes, and preferences.
- Cloud files stored under your account, including synced photos and any uploaded profile photo.
- Your public profile and your Traveler Pick contributions and display-name attribution. Public recommendation counts are updated.
Roamark also clears app data on the device used to complete in-app deletion. If you used Roamark on another device, remove its local app data there as well.
If you posted to the travel feed, reacted to posts, or used follows or follow requests, email support to have those related records reviewed and removed. The current in-app deletion process does not remove every social record stored outside your account.
A purchase receipt record is retained with your account ID removed and marked as blocked to prevent a purchase token from being reused. Roamark currently has no automatic expiry for this blocked record. Google Play and Apple manage their own purchase histories under their policies.